Frequently Asked Questions
Everything you need to know about Mars Men fashion, shipping, and style.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size to choose?
Every product page features a detailed 'Mars Men Size Guide.' We recommend measuring your chest and waist to compare against our metrics for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Mars Men is committed to quality and ethics. 80% of our current collection is made using organic cotton and recycled polyester, and we aim to reach 100% sustainability by 2026.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.